FAQ's

Shipping & Delivery

Q: How much does shipping cost?
All orders are shipped from within the United States. Shipping costs are calculated and shown at checkout before you complete your purchase, depending on the part and delivery method.

Q: How long does delivery take?
After processing, orders typically arrive within 3–7 business days in the continental United States. Processing usually takes 1–3 business days before shipment.

Q: Do you ship internationally?
Currently, we only ship within the United States. International shipping is not available at this time.

Q: Where do you ship from?
All inventory is stored and shipped from U.S.-based partner facilities to ensure fast delivery and local fulfillment.

Q: How do I track my order?
Once your order ships, you will receive a tracking number by email. You can also view shipment status in your account dashboard.

Ordering & Payments

Q: How do I place an order?
Browse our inventory, add desired parts to your cart, and complete checkout with your shipping and payment information.

Q: What payment methods are accepted?
We accept major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and other secure payment options supported at checkout.

Q: Is my payment information secure?
Yes. All transactions are processed through secure, encrypted systems to protect your data.

Q: Can I cancel or change my order?
You can request changes or cancellations before your order ships. Once shipped, changes may not be possible — please contact support immediately if needed.

Used Auto Parts & Fitment

Q: What condition are your parts in?
All parts are used OEM (Original Equipment Manufacturer) components, inspected and graded for quality before listing.

Q: Will the part fit my vehicle?
Each product listing shows compatibility details. To improve accuracy, we recommend providing your VIN during checkout or contacting support for fitment confirmation.

Q: Can I request more photos or information?
Yes. If you need additional images or part details, contact our support team and we’ll assist you.

Returns, Refunds & Warranty

Q: What is your return policy?
You can request a return within 15 days of delivery if the item meets return eligibility requirements. Please see our full Return Policy for details.

Q: What if the part is defective or incorrect?
Contact us within 48 hours of delivery if a part is defective or incorrect. We’ll help you with the return, replacement, or refund process.

Q: How long does a refund take?
Once we receive and inspect a returned part, refunds are typically processed within a few business days. Your bank may take additional time.

Promotions & Discounts

Q: How can I stay updated on offers?
Subscribe to our newsletter and follow our social channels for promotions, discounts, and new inventory updates.

Q: Can I use multiple discount codes?
Generally, we allow only one discount code per order.

Support & Contact

Q: How can I contact support?
You can reach our customer support team via the contact form or at support@greengearsauto.us for any order or product questions.

Tips for Ordering Used Auto Parts

Always check vehicle fitment using your VIN before ordering.
Inspect parts upon arrival and report any issues within 48 hours.
Keep tracking info handy to follow your package delivery.

75%

(49)

15%

(10)

(6)

(0)

Thought i was getting what was in the pictures nd had to spend time cleaning a very dirty console instead. I knew it was used but you also mentioned excellent condition which was a little misleading.

Thank you for your feedback, Steve. We truly appreciate you taking the time to leave a review and we’re sorry to hear the 2004–2008 Ford F150 floor console you received required additional cleaning.

At GreenGears Auto, we specialize in OEM used auto parts and do our best to accurately represent every item through detailed photos and condition descriptions. Because these are genuine used Ford truck parts, some normal signs of previous use can occasionally remain. That said, we understand your concern and will use your feedback to further improve how we clean, inspect, and present our used OEM interior parts for Ford F150 trucks before shipping.

Our goal at GreenGears Auto is to provide reliable, affordable OEM replacement parts for Ford, Chevy, Dodge, and other vehicles, while helping customers keep their vehicles on the road with quality recycled auto parts.

If there is anything we can do to make this right, please feel free to contact us directly. We value your business and hope to serve you again the next time you need OEM used auto parts or replacement truck parts.

— GreenGears Auto

Seat belt retractor ordered arrived later than expected aboutthree weeks due to near holiday time ordered(Chrsitmas and New Year) but the product description and function fit with the description. Thank you.

Thank you for your review, Berhane! We’re glad to hear the 2007–2011 Honda CR-V front left driver seat belt retractor arrived as described and worked properly for your vehicle.

We do apologize for the longer delivery time. Orders placed around major holidays like Christmas and New Year’s can sometimes experience carrier delays, but we always work hard to ship every order as quickly as possible.

At GreenGears Auto, our goal is to provide high-quality OEM used auto parts, including Honda CR-V replacement parts and seat belt retractors, that match the original factory specifications. Every part is inspected and listed with accurate descriptions so customers can confidently repair their vehicles with reliable OEM recycled car parts.

We truly appreciate your support and thank you for choosing GreenGears Auto for your OEM Honda replacement parts. If you ever need additional used auto parts for Honda, Toyota, Ford, or other vehicles, we’re always here to help.

Part was excellent and was super happy with it. It took longer than advertised but overall happy with service, price and part. Would recommend you guys to others.

Thank you, Mike!

We really appreciate you taking the time to leave such a detailed review. We’re glad to hear the part arrived in excellent condition and that you were happy with the quality, pricing, and overall service.

We also appreciate your patience with the shipping time and your understanding. Your recommendation means a lot to our team. If you ever need anything in the future, we’d be happy to help again.

Thanks for choosing GreenGears Auto!

Part was in great shape,an ahipped pretty quick

Thank you, Brad!

We’re glad to hear the ABS pump arrived in great shape and shipped quickly. We really appreciate you taking the time to share your experience and your support of GreenGears Auto.

If you need anything in the future, don’t hesitate to reach out!

Part worked great. thank you

Thank you for your review, Michael! We’re happy to hear the Toyota 4Runner / Lexus GX460 front left driver knuckle spindle (2010–2015) worked great for your repair.

At GreenGears Auto, we focus on providing reliable OEM used auto parts that match factory specifications, helping customers restore their vehicles with dependable Toyota and Lexus replacement parts at an affordable price. Every component we sell is inspected and carefully listed so you can confidently install quality recycled OEM parts that perform just like the original.

We appreciate you choosing GreenGears Auto for your Toyota 4Runner and Lexus GX460 suspension and steering parts. If you ever need additional OEM used car parts or truck parts, we’re always here to help.

Thanks again for your support!

1 2 3

Item added to your cart